University management, strategy and innovation – from policy, institutional culture, branding and community collaboration to staff training and support
In this interview, Montclair State University president Jonathan Koppell talks about accessibility for minoritised groups, the power of creative communication and why he thinks universities need to own their part in the public’s diminishing trust in higher education
Giving a class at my daughter’s school and having her visit my university gave rise to serious questions about childcare, education and how our universities fit into society, says Andy Farnell
Ryan Litsey and Jon McNaughtan discuss how the growth of faculty-turned-administrators has complicated the traditional view and execution of shared governance
Academics are the most important asset for any university, though they are often the most neglected, making it even more vital to be a good manager, says Şerife Eyüpoğlu
The vice-chancellor at Birkbeck, University of London explains why he’s optimistic England’s Lifelong Loan Entitlement will unlock the benefits of lifelong learning
Institutions should participate in league tables and accreditation schemes to improve their practices and performance, not simply to boost their reputations, writes Andreas Kaplan
From identifying the decision-makers to presenting clear evidence, Jamie Gilbert Mikell shares tips for communicating the value of higher education to government and policymakers in the US
With public perception of US higher education in decline, universities urgently need to send an engaging, integrated message about how their work benefits society, writes Paul M. Rand. Here’s how his institution is doing it
Vulnerability, uncertainty and mutual respect can help build trust between students and universities. The process can include small actions such as open conversations in class and whole-institution programmes