Professional services in higher education

Advice on the many functions of a university that fall outside academia or teaching such as HR, finance, communications, department and laboratory management, libraries and student services. Find out how professional services teams in higher education can best ensure the smooth running of an institution, supporting teaching, research and student success – and work effectively with their academic colleagues.

By Eliza.Compton, 13 June, 2025
Internal messaging needs to reach the right people and inspire action – whether that’s getting responses to a staff survey or changing recycling behaviour. Here, Kelly Hibbs explores practical strategies to build trust and clarity
Reading time
4minutes
By Eliza.Compton, 1 April, 2025
The role that bridges the gap between digital transformation and the wider university is often misunderstood. Here, Bhupinder Siran explains what a business relationship manager does, and the position’s challenges and rewards
Reading time
4minutes
By Eliza.Compton, 26 March, 2025
This team-building activity costs nothing and will help you and your staff understand each other better. Here’s a guide to using this simple tool
Reading time
4minutes
By Eliza.Compton, 23 November, 2024
Campus redevelopment can offer an opportunity to reframe the ‘ivory tower’ image of a historic campus, without losing its sense of history, place and academic distinctiveness. Here’s how to bring in diverse stakeholder perspectives
Reading time
4minutes
By Miranda Prynne, 19 November, 2024
The development of a new Ulster University campus has been a powerful driver for regeneration and community engagement in North Belfast. Vice-chancellor Paul Bartholomew explains how
Reading time
4minutes
By Eliza.Compton, 14 October, 2024
Internal hires don’t need traditional onboarding, so how do you ensure they find their feet quickly and thrive in their new position in your university? That’s where inboarding comes in
Reading time
4minutes