Professional services in higher education

Advice on the many functions of a university that fall outside academia or teaching such as HR, finance, communications, department and laboratory management, libraries and student services. Find out how professional services teams in higher education can best ensure the smooth running of an institution, supporting teaching, research and student success – and work effectively with their academic colleagues.

By Laura.Duckett , 29 April, 2026
A university-wide plan to improve working culture works best when team leaders take ownership of it. Donna Dalrymple offers guidance on translating strategy into meaningful change
Reading time
4minutes
By Laura.Duckett , 21 April, 2026
If research is to shape public debate, support students and inform society, academics must learn how to collaborate with marketing and communications teams to extend its reach beyond the journal page, says Bertha Martínez
Reading time
4minutes
By Eliza.Compton , 17 March, 2026
Social media director is an often-misunderstood role. From the outside, the job can seem as if it revolves around sports highlights, trending sounds and campus beauty shots but those moments represent only a fraction of the work
Reading time
4minutes