From putting the customer first to the buzzword that is ‘fulfilment’, there’s much to be gleaned from the way Amazon and its ilk embraced digital technology, says Peter Vervest
Jane Bryan shares lessons in handling people’s names with respect and sensitivity, ensuring correct use and pronunciation to boost feelings of belonging within institutions
Pamela Henderson sets out how to bring real world training into the online classroom by developing effective simulated case studies, based on her experience teaching law
We all want employers to be confident that students have the skills to do the job. And these skills still require assessment, it’s just done a little differently, says Paula Reilly
Davita Günbay explains how reversing the narrative between ‘what I got’ and ‘what I was given’ can help learners engage and take responsibility for their learning
Undervaluing the creative sector is nothing new, but the government also says it’s part of a ‘rich mix’ needed to deliver its ambitions. So which one is it, asks Paul Thompson
Hear from some of the winners of last year’s THE awards about the projects and initiatives which saw them recognised as the best in UK higher education and how these have developed since 2020
How co-creating an ‘umbrella’ programme can help institutions innovate student knowledge exchange and improve engagement with local communities and businesses, a team from Queen Mary University of London explain
The learning curve is steep when leaving academia for an entrepreneurial adventure. John Miles outlines what to expect and says the skills you learned as a researcher can help
