Professional services in higher education

Advice on the many functions of a university that fall outside academia or teaching such as HR, finance, communications, department and laboratory management, libraries and student services. Find out how professional services teams in higher education can best ensure the smooth running of an institution, supporting teaching, research and student success – and work effectively with their academic colleagues.

By Miranda Prynne, 19 November, 2024
The development of a new Ulster University campus has been a powerful driver for regeneration and community engagement in North Belfast. Vice-chancellor Paul Bartholomew explains how
Reading time
4minutes
By Eliza.Compton, 14 October, 2024
Internal hires don’t need traditional onboarding, so how do you ensure they find their feet quickly and thrive in their new position in your university? That’s where inboarding comes in
Reading time
4minutes
By Eliza.Compton, 30 September, 2024
Technicians need to advocate for themselves, network and seek leadership opportunities to gain the recognition they deserve, writes Mark Dabee Saltmarsh. Here, he offers career advice for the unsung heroes of higher education
Reading time
4minutes
By Eliza.Compton, 2 April, 2024
Parental leave presents challenges for the parent and the workplace, writes Judith Lock. Here are some dos and don’ts for before, during and after the leave period that aim to smooth the return to work and fix academia’s leaky pipeline
Reading time
5minutes
By Eliza.Compton, 18 January, 2024
How can university processes be more efficient and sustainable? Here’s how one continuous improvement team took a viral approach to efficiency through lean thinking, lean leadership and lean toolkits
Reading time
5minutes
By Eliza.Compton, 21 November, 2023
You need to get updates and other messages to faculty and staff, but they don’t have much time for internal communications. Here, Kelly Hibbs offers tips to reach a busy audience in a quick, engaging, accessible way
Reading time
3minutes
By Miranda Prynne, 3 August, 2023
As universities expand, they will need to take more of a personal approach to higher education – despite the huge cohorts – but how? Emma Norman suggests looking to the students themselves
Reading time
4minutes