Universities everywhere are asking the same question: how do we innovate in teaching when technology is moving faster than we can adapt?
Over the past decade, much of what is celebrated as pedagogical innovation has been supported by the rise of learning design. To create online and blended programmes, universities paired faculty with education specialists who brought insights from pedagogical research, learning science, technology and media design.
This methodology often produced impressive results. Courses were reimagined for new delivery modes, and faculty gained access to evidence-based guidance on topics such as engagement, assessment and feedback, as Rhiannon Pollard and Swapna Kumar of the University of Florida wrote in 2022. In many cases, these collaborations sparked conversations that rippled into face-to-face programmes, raising the overall quality of teaching.
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But as universities scaled up online provision, the dynamics changed. Learning design roles expanded, production models took hold, and the focus shifted from creativity to efficiency.
Learning designers spent “significant amounts of time engaged in repetitive practices of course refinement, meaning mundane, workaday tasks like revising, updating, fine-tuning, or fixing the courses to which they were assigned”, according to a 2023 observational study from Jason McDonald of Brigham Young University.
Others have noted that the field of learning design has too often “relied on isolated frameworks and compartmentalized approaches”.
Now artificial intelligence is accelerating these tensions. Used well, AI could give faculty and designers more space to experiment, reflect and take risks. But if it is simply used to produce more content, faster, universities risk deepening a content conveyor belt mentality.
If higher education wants genuine teaching innovation, it must recognise that pedagogy is the real driver of educational quality. This means making pedagogical improvement a strategic goal. Institutions can anchor innovation in values, build authentic communities of practice and invest explicitly in pedagogical leadership.
Align pedagogical innovation with values
Pedagogical innovation sticks when it is rooted in an institution’s educational mission. At the Stockholm School of Economics, we use a framework called Free, which is an acronym for fact-based, reflective, empathetic and entrepreneurial. Every course is expected to reflect these values.
This matters because it gives a clear compass for experimentation. When faculty pilot a new assessment approach, adopt AI tutors or trial peer feedback, we can ask: does this reinforce fact-based enquiry? Does it encourage reflection? Does it build empathy or entrepreneurial thinking? By mapping innovations back to values, we avoid adopting technology for technology’s sake.
The results are tangible. Faculty are more willing to experiment when they know changes are intentional and connected to a shared mission. Students also recognise the legitimacy of innovations. This makes efforts feel purposeful rather than performative.
Build faculty communities of practice
Top-down directives rarely transform teaching. Building online courses and writing “how to improve your teaching” guides is often pointless. Change spreads through faculty trust, dialogue, inspiration and shared trial and error. That’s why innovation should be supported through overlapping spaces – such as workshops and peer groups – where faculty engage with one another.
We use three formats that reinforce each other:
- open-house workshops, which any PhD or postdoc student, teaching assistant, professional staff or faculty member can attend, that introduce new approaches and tools
- faculty peer groups, which provide safe forums for colleagues to test ideas and share failures
- one-to-one consultations, with pedagogy-focused specialists and/or senior faculty, that give personalised support for course-specific challenges.
Together, these points of connection create a culture where teaching innovation feels communal, supported and tied to professional identity. Faculty are more likely to take risks if they know they won’t be doing it alone. Small experiments become collective learning, and successful practices are more likely to spread across departments.
Invest in pedagogical leadership
The days when innovation rippled out naturally from learning design are gone. Deliberate investment in pedagogical leadership is essential. As UK education consultant Neil Mosley has observed, it is almost impossible for faculty to keep up with both advances in technology and learning sciences and the demands of their own discipline. Technology is moving too quickly, and without dedicated leadership, pedagogy risks being sidelined.
Pedagogical leadership depends on clearly defined roles that make teaching a visible and valued part of academic life. One way forward is to formalise positions dedicated to this agenda: departmental leads for pedagogy or pedagogical advisers who work alongside programme directors. People in these roles can take responsibility for setting teaching priorities, advising on curriculum design, supporting new approaches to assessment, and ensuring that classroom practice is aligned with institutional strategy.
Crucially, this leadership does not happen in isolation. It works best when tied directly to communities of practice, where faculty learn from one another. Pedagogical leaders act as connectors and enablers, providing the structure, resources and recognition that allow these communities to thrive. They create the conditions for genuine enquiry into teaching, where colleagues can test new ideas, share results and reflect together. In this way, pedagogical leadership offers the scaffolding that helps communities of practice move from informal conversation to lasting institutional change.
The impact is visible. Through internal conversations, faculty report greater confidence, innovations are more widely adopted and students experience teaching that is richer and more coherent.
The test for the future is simple: do universities have the courage to put pedagogy at the heart of strategy? If higher education is serious about quality, it must deliberately invest in the system through values, community and leadership.
Charlotte von Essen is pedagogical and digital development lead at the Stockholm School of Economics, Sweden.
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